Oxley Woods Living

Life in an Oxley Woods eco house

 
 

Posts Tagged ‘workmanship’

 

Positive meeting and a step in the right direction

November 5, 2008

I should work for the red tops with such pun mastery as this.

Anyway, today the meeting that never was, twice, finally took place.  Almost all were present and correct, representing the builders corner were the site manager, customer service manager from Taylor Wimpey, architect (but from Taylor Wimpey and NOT from Rogers Stirk Harbour + Partners) and the director from Wood Newton.  Representing the householders corner, me, my wife, and our baby (our elder child made his excuses, something about legal requirements and education?).

The meeting seemed pretty positive, John from Wood Newton and our site manager were pretty much leaders of the meeting, explaining to the customer service manager and architect what our problems had been in so far as rain water entering the property, and what measures had been taken to resolve the situation.  I also learned from early conversation that the tape used on the house isn’t in fact by Tyvek as previously informed, but a completely different material, I’m waiting on details, but apparently it’s an aluminium based product, due to be used in the construction of the 2012 velodrome.

While the Trespa was not removed and the work beneath checked, it was agreed that the leaking on that side of the house appears to be cured, it’s been raining on and off for several days and no sign of water, on that side of the house anyway.  We are going to be provided with a side elevation of the house to mark on which panels have been damaged etc, before they can be replaced.

The same work is now due to be carried out on the front and back elevations as soon as possible, probably starting next Monday, but possibly as early as the end of the week.  I’m guessing Monday.  At the same time, remedial work will be carried out on those panels that are out of line or poorly fitted, most notably surrounding the Juliet balcony.

I also asked those present to check out the water on the upper bedroom window, and that is confirmed as condensation (a huge relief).  Basically because that is the warmest room in the house, and it’s on a corner of two panes of glass, it’s very much a cold spot in the room, which does lead to condensation.  There’s loads of it though, so we’re going to have to do something more than a pot of salt do dehumidify that room over winter!

I asked as many questions as I thought I could get away with, apparently only us and one other property who are in a similar position so far as orientation and protection from the elements have experienced water ingress like this.  I was pushing the point not just for our sakes, but for other residents and potential residents, about how, if the house is “built to spec” is it getting wet inside.  To be honest, they didn’t really have an answer for that, could be settling and movement, but I couldn’t disagree that the materials and methods used to seal one side of the house certainly seem to be doing the trick.

While we had a house full I thought it a good time to mention the disconcertingly bendy step, and to state my belief that the flexible filler previously applied probably wasn’t up to the task of securing stairs.  Not surprisingly it was agreed it needed a proper fix.  Unfortunately this will require another hole to be cut in our walls so the workmen and get under the stair to sort it out.  As much as I have every faith that the repair of the wall will be spot on, it’s still painful to see your new home undergoing surgery.

Subcontractors sent by Nuaire arrived later in the day to work out why our eco-hat has been going crazy.  They rather unconvincingly (never once looking at the data logger) diagnosed some incorrect settings on the fan speeds causing the problem, and made the required adjustments.  It seems to be working, but it’s an intermittent fault so we’ll have to wait and see.

The dry liner and his boss also came around and looked at our previously mentioned bulging wall, and have had another go at skimming and filling to smooth everything over.  Until it’s painted over (which wont be until the work on the leaks is complete) it just looks a mess, but here’s hoping it’ll do the job.  I asked if there was any way to cut the bulge back, rather than fill out around it, and was informed in no uncertain terms this cant be done due to the nature of the build.

There’s also an update on our warping fridge and freezer doors, Symphony (the manufacturers) are going to come and take a look, and have to work out what’s going wrong.  This is a common fault, and even doors that have been replaced on other properties on site are bending again.  So until they work out how to stop the bending, we’re going to have to put up with warped doors.  Only problem I can see here is the colour being dark red may fade, and then look dreadful when the new doors are in place.  Hope not!

I also raised my concern about the number of nail/screw heads popping out all over the property.  I was told this is normal and to be expected, and probably wont settle down until about a full year.  Joy.

I had a decent chat with all the team at the house about the problems we’ve had, about the site, about what they’re doing and I found out a few interesting bits and pieces concerning water and air tightness, thermal imaging and other testing that is carried out periodically on the Oxley Woods development, apparently our neighbours house had the full monty done to it.  I couldn’t help but quip they should have done ours instead, could have saved a lot of hassle and heartache.

Anyway, before I start rambling and waffling, I got a decent amount of insight from the team today, and I should be getting some more soon.  I’m keen to learn and understand as much as possible about how these houses are put and held together, the technology and the testing involved, as it’s a subject I’m interested in anyway, and even more so since I live in one of the properties.  Credit where it’s due, my impression of John from Wood Newton has completely turned around now I’ve actually had chance to discuss the matter with him, while there was a certain amount of people protecting their position at the meeting, it was generally open and well mannered.

Glad we couldn’t afford carpets…

November 4, 2008

Or this could have been even more stressful!

As you can see if you look over our snagging lists, and read our other problems with rain water entering our Oxley Woods eco home, we’ve had quite a number of issues. This in itself has been extremely disappointing and stressful. Some of the workmen, who to their credit do often go out of their way to try and help and for the most part and are very approachable, have said our house is by far the worst on site for faults and snagging. But beyond the initial problems, it’s often the quality and care of the workmanship that’s lead to further stress and created new problems.

The most dramatic of these has probably been the bodged and bodged again window work to stop them leaking, but there are other instances too, this is just a snapshot of some of them, although there are more we could mention.

We’ve had problems with radiators. Several of them had dented front panels when we moved in, some still do, but with the hassle we’ve had getting them changed we’re feeling inclined to l leave them that way, if you’re not looking for the dents you wont notice them, and we don’t feel we can face further stress in getting them changed!

One problem has been new radiators have arrived with dented or cracked casings, some of which were installed, and then, of course, had to be replaced again (after waiting for the replacements to come in, again), the other has been problems with actually installing the replacements.

The reason I titled this post “glad we couldn’t afford carpets” is pretty obvious, because while it’s difficult saving up and making decisions on flooring for the house, the leaks and mess we’ve encountered due to problems could have been so much worse if had actually laid carpet at the time.

The photos below, probably not in order, show the mess left and materials used in one of several attempts to reach a compromise between landing doors that don’t let in wind or howl, and can actually be opened and closed without requiring excessive force.

Leak onto our first floor living room floor following the first radiator replacements.

Water on our ground floor living room floor because a part (rubber stopper/bung) was missing from our sliding door.

Huge water marks after our top floor landing floor was left literally soaking (and a cardboard toy chest drenched) after problems with the radiator during work (valve accidentally left open and unattended apparently).

Smaller water marks in our hallway after valve not shut off properly following draining to allow for radiator work to be carried out.

So you see, it’s not just the rain water coming in that’s lead to me calling this place a leako home rather than eco home!

To their credit once again, the site manager has offered to replace anything damaged by workmen, we had a trampled play mat replaced already, and got some shelving into the bargain, which was a nice gesture.

Creases and pops in the walls

November 4, 2008

Due the way the houses at Oxley Woods are built, it seems there are a few “features” that are par for the course. These include creases in the walls, and nail/screw head “pops” coming through the paint work, on walls and also woodwork.

When we moved in, some of the heads were pretty severe and obvious, especially around the skylight on the top floor, by far the hottest part of the house during the so called summer months. We didn’t appreciate this was an issue, but our site manager (who really has been very patient and helpful, even when it seems the house and his workforce are going against him!) called for these to be skimmed and painted over, the results were fantastic, pops gone, and they haven’t come back.

Reading more into this (internet forums, so the accuracy in unclear) it seems we should not have any nail/screw heads popping or blowing at all, which is not good news, as the house has several of these in numerous rooms. Apparently we shouldn’t expect cracks from settling to be there when we take possession either, but there were plenty?

The “creases” in the wall are apparently a side effect of the way the walls are (not) plastered. To save time, cost, money and improve eco credentials (so we’re told) the walls are not fully plastered or dry lined. The boards are applied, and then the gaps and screws are feathered over lightly, which does mean there is a slight “bulge” at the join (could this also explain the “popping”?).

Anyway, for the most part this doesn’t show, but our large corner window in the kitchen floods light onto the wall beside it, and this has probably the largest bulge/crease/fold in the property. Once again, our reassuringly fastidious site manager was unhappy that this should look that way (we were too preoccupied with leaks and such to worry about cosmetics at the time) and he requested the skimmer, who is amazing to watch and has done some fantastic work elsewhere in the house, try to fill out the area to smooth things down, to them be cut back and painted by the painter.

This was delayed due to the hole cut in the facing wall to try and find the source of rain water entering the downstairs living area, not point making two trips, but when the work was carried out, unfortunately, despite a couple of goes, it looks probably worse than ever.

Today though comes the news that, with any luck, a dry lining expert will be around to voice his opinion on possible solutions. This will no doubt involve the wall being worked on and a lot of disruption again (this is our kitchen/dining area remember), but the untidy join is extremely irritating, especially when the sun casts shadows on the wall due to the bumpiness! Fingers crossed we get a resolution on this soon.

Meetings that never happen and a house stripped and redressed

November 3, 2008

Due to the problems we have been experiencing since early July with rain water coming into our Oxley Woods eco home, it was decided by someone at Wimpey that a meeting should be held with several important people present. We’re not entirely sure who was supposed to be at these meetings with us, but the list included as many people as a CAD designer from Rogers Stirk Harbour + Partners, one or more directors/managers from Wood Newton, and senior manager(s) from George Wimpey.

The meeting was originally organised for Tuesday the 14th October. We were told that the workmen would be in early to strip the house, and then people would come and discuss possible problems and solutions with us and each other. This was cancelled the day before, and rescheduled for a week later, apparently because some of those due to attend could not make it.

Tuesday 21st October came (and I called the day before to confirm it was still on) and first thing in the morning the all too familiar sound of the cherry picker making it’s way over signalled the start of the panel stripping process.

Unfortunately, the meeting didn’t happen then either. In fact it was apparently never due to happen then, but the following morning. So again we waited for the meeting. We said that one of us would have to take our Son to school and would appreciate it being held after about half past nine, so we could both be there.

So, Wednesday came, and first thing there was a gathering of people outside the house, staring at the property and bringing out some materials to work on the house with. I set off for school and back as soon as possible, only to find that the only member of management who did arrive, John Green from Wood Newton, had left, despite being asked to stay by one of the team on site from George Wimpey, as requested by myself. He had other things to do it seemed.

Nobody from Rogers Stirk Harbour + Partners or management from George Wimpey attended. So quite why the previous meeting had been postponed we do not know.

John did speak to my wife in my absence and seemed to be confident he had the solution to the leaks , and he assured her the work would be done in a day.

The fix basically involved stripping off all the Trespa panels (already undertaken for the examination of the house) some of the batons around the glazing, and other areas, and applying some sort of sticky breathable waterproof tape made by Tyvek to the house, using some dark, sticky resin applied to the breathable panels on the house.

We were concerned by the amount of tide marks on the side of the house. These, we are told, are perfectly normal and to be expected as the panels are themselves waterproof and are designed to breath, so water should be able to get behind the trespa and then just run down them and off into the French drain below. The horizontal tide marks seemed more of a concern, and it was these areas, as well as around all the glazing, that efforts (and the waterproof tape) would be focused.

All batons were them treated to a bit of mastic for good measure, not that the water should get in behind those anyway, and then the trespa panels re-applied. The work should be invisible behind the panels, and, finally, waterproof.

We were also assured that while the house was leaking, apparently far worse than any other house on site (although we get the impression we’re not alone in experiencing some rain water coming through), it WAS built to spec. This raised the concern that the house isn’t faulty by construction, but by design. Which would mean in turn that every other house on the Oxley Woods development has the potential to suffer the same problems. The reason, we’re told, we’ve had so much suffering is our relatively exposed positioning compared to other properties. This could be a blessing in disguise, as getting wet, and (we hope) getting fixed could be better than getting damp, and never even realising it.

The work that John from Wood Newton had assured would be carried out in a single day did, not surprisingly given the scale of the task, take the workers through until Saturday afternoon before they had the side of the house back together. The front and back of the house will also need to be checked and taped where deemed necessary.

The work was noisy, and very disruptive, we had a hell of a week. Our eight month old daughter suffered through disrupted sleep and we all suffered as a result. Having the workmen come in an extra day on Saturday to put the house together was a surprise (we found out Friday evening they’d be in), and it was good to see them working to get it done, but it caused further disruption and upset.

When all was completed, we were not happy with some of the panel fit, and some panels have been damaged in the process with small chips and scratches. But it does look much neater, and feels like a more complete solution than taping and covering a few patches as before.

The photographs below show various stages of the work, we have literally hundreds more, all on my Flickr page if you’re really that interested to see.

Flexible housing at Oxley Woods

November 3, 2008

Probably not quite what was intended when the term “flexible housing” was coined, but one thing that concerns us is a “weak” step on our lower flight of stairs.

We had a visit from Nuiare some time ago to work on our temperamental eco hat, and one of the guys, who isn’t small by any means, said that we had a crack in one of our stairs, and it moved under foot. Sure enough, the step (which stood out from all others by having filler at the back of the step, against the riser for the next step) was moving and also had a small crack actually going across the board.

We, of course, reported this to the team on site at Oxley Woods and they came around to take a look and sort it out. The fix was, as you may have guessed if you’ve followed this blog at all, to use flexible filler to sort it out. We had to avoid using that stair for as long as possible.

At the time I was sceptical how filler could work on something that has to take a humans weight as they carry themselves up and down the stairs, and it appears I was right to. Recently the stair, now painted over, when “crack” and again is moving quite freely and looks terrible. It doesn’t feel right that a stair should have this much movement, especially when every other stair on two flights feels very much solid and secure.

Take a look at the photos below to see what you make of it, the paint covers the crack in the actual deck/step, but the separation between stair and riser at the back illustrates the kind of movement that’s there, and that’s just me walking up the step, not bouncing, jumping, or applying extra force.

We have been assured it’s safe, but it doesn’t feel safe, doesn’t seem good quality, looks terrible, and I’m sure the back should be secured by more than flexible filler?