Oxley Woods Living

Life in an Oxley Woods eco house

 
 

Posts Tagged ‘sunwarm’

 

The grim reeker

June 25, 2009

Today, after a longer than usual break, the eco hat “fresh air” vent is blowing an absolutely abhorrent smell into the house.

Not much more to say on this. We’ve reported it, Wes from George WImpey has experienced it at full whiff, and Nuaire can neither explain or fix it.

Morning in our George Wimpey Oxley Woods eco house

May 28, 2009

What a start to the day today.

A Nuaire rep came around following a smells from our eco hat pretty quickly, couldn’t find anything wrong with the filter, did discover other problems (more on that soon!) and changed the filters, despite saying he couldn’t really see a problem with them.

The smell did seem to go, or at least fade beyond recognition. However, this morning, it’s back with a vengeance. We have a message from Nuaire to call them waiting on the answer phone, but work and family commitments got in the way of making that call, but now the bad smell is back, and bad, we need to phone them ASAP.

I only managed to get a whiff of the eco hat mystery smell after breaking out of our bedroom. The door handle has broken this morning! One side, the inside, turns but doesn’t move the latch so we were locked in our bedroom for some time while I fashioned a hook out of some pipe cleaner we had handy (thank heavens for kids!) and levered things open.

I can’t fathom out the door mechanism, but seeing as our baby’s door is jamming, the bathroom door latch is sticky and the door has moved and knocks, and now this is broken, I think we need George Wimpey and/or Wood Newton over ASAP to sort things out. However, they seem to be doing their best to ignore us and our increasing list of problems lately.

When the school holidays are through and I’ve met a few deadlines they can expect a LOT of hassle from yours truly.

On a positive note for NEW builds, George Wimpey and Wood Newton have decided to try and waterproof the window surrounds on the newer builds. Smart idea that. Not sure where that leaves the unfortunate souls who, unlike us, haven’t had waterproofing retrofitted. Clearly a fault in both design and construction that could lead to serious damp problems for home owners if left unchecked.

The longer we live here, the more we like the neighbourhood and neighbours, the less we like the appalling and “would be comical if not so distressing” pile of problems that just keep mounting up and up and up.

Our ecohat stinks!

May 5, 2009

And by that, I mean quite literally stinks!

Yesterday and today are the first time for a while we’ve felt cold enough to have the windows and doors all closed up for any considerable length of time, the result of which has been rather unpleasant.

A short while ago we left the house empty for a day, came back, and there was a strange, unpleasant smell about the place. I gave the cat a grilling and she denied any wrongdoing, and after leaving doors and windows open it seemed to pass. The smell was only really obvious in the halls and landings, the other rooms were all closed off, which made me think it was either something unpleasant the cat had left somewhere, or that some smells had made their way in from outside, perhaps something to do with building work, and become “trapped” in the house.

Anyway, this morning we awoke to a horrible, horrible smell through the house, again most obvious in the halls and landings. After much sniffing and wondering around the house like a badly trained tracker dog, it turns out the foul smell is being vented into the house care of our less than impressive Nuiare ecohat. The vent is on the upper landing, and blows in the direction of the stair well, which would explain why we’ve smelt this in the halls and landings, especially when doors are closed.

Checking the warranty to make sure we hadn’t missed anything, the only serviceable part, the filter, should only need replacing after “three to five years” and a red light should flash to tell us when this is due. Well, we’ve been here since July 2008 (just over seven months) and the little red light isn’t flashing.

We put in a call and left a message with the George Wimpey site managers this morning and pulled the plug on our ecohat completely. So far nothing has come back from Wimpey, so I may have to try again soon. May have to call Nuiare direct, as the builders seem to either have completely forgotten about us and our outstanding issues, many they themselves caused, or they’re avoiding us. Either way, we’re not best pleased.

Positive meeting and a step in the right direction

November 5, 2008

I should work for the red tops with such pun mastery as this.

Anyway, today the meeting that never was, twice, finally took place.  Almost all were present and correct, representing the builders corner were the site manager, customer service manager from Taylor Wimpey, architect (but from Taylor Wimpey and NOT from Rogers Stirk Harbour + Partners) and the director from Wood Newton.  Representing the householders corner, me, my wife, and our baby (our elder child made his excuses, something about legal requirements and education?).

The meeting seemed pretty positive, John from Wood Newton and our site manager were pretty much leaders of the meeting, explaining to the customer service manager and architect what our problems had been in so far as rain water entering the property, and what measures had been taken to resolve the situation.  I also learned from early conversation that the tape used on the house isn’t in fact by Tyvek as previously informed, but a completely different material, I’m waiting on details, but apparently it’s an aluminium based product, due to be used in the construction of the 2012 velodrome.

While the Trespa was not removed and the work beneath checked, it was agreed that the leaking on that side of the house appears to be cured, it’s been raining on and off for several days and no sign of water, on that side of the house anyway.  We are going to be provided with a side elevation of the house to mark on which panels have been damaged etc, before they can be replaced.

The same work is now due to be carried out on the front and back elevations as soon as possible, probably starting next Monday, but possibly as early as the end of the week.  I’m guessing Monday.  At the same time, remedial work will be carried out on those panels that are out of line or poorly fitted, most notably surrounding the Juliet balcony.

I also asked those present to check out the water on the upper bedroom window, and that is confirmed as condensation (a huge relief).  Basically because that is the warmest room in the house, and it’s on a corner of two panes of glass, it’s very much a cold spot in the room, which does lead to condensation.  There’s loads of it though, so we’re going to have to do something more than a pot of salt do dehumidify that room over winter!

I asked as many questions as I thought I could get away with, apparently only us and one other property who are in a similar position so far as orientation and protection from the elements have experienced water ingress like this.  I was pushing the point not just for our sakes, but for other residents and potential residents, about how, if the house is “built to spec” is it getting wet inside.  To be honest, they didn’t really have an answer for that, could be settling and movement, but I couldn’t disagree that the materials and methods used to seal one side of the house certainly seem to be doing the trick.

While we had a house full I thought it a good time to mention the disconcertingly bendy step, and to state my belief that the flexible filler previously applied probably wasn’t up to the task of securing stairs.  Not surprisingly it was agreed it needed a proper fix.  Unfortunately this will require another hole to be cut in our walls so the workmen and get under the stair to sort it out.  As much as I have every faith that the repair of the wall will be spot on, it’s still painful to see your new home undergoing surgery.

Subcontractors sent by Nuaire arrived later in the day to work out why our eco-hat has been going crazy.  They rather unconvincingly (never once looking at the data logger) diagnosed some incorrect settings on the fan speeds causing the problem, and made the required adjustments.  It seems to be working, but it’s an intermittent fault so we’ll have to wait and see.

The dry liner and his boss also came around and looked at our previously mentioned bulging wall, and have had another go at skimming and filling to smooth everything over.  Until it’s painted over (which wont be until the work on the leaks is complete) it just looks a mess, but here’s hoping it’ll do the job.  I asked if there was any way to cut the bulge back, rather than fill out around it, and was informed in no uncertain terms this cant be done due to the nature of the build.

There’s also an update on our warping fridge and freezer doors, Symphony (the manufacturers) are going to come and take a look, and have to work out what’s going wrong.  This is a common fault, and even doors that have been replaced on other properties on site are bending again.  So until they work out how to stop the bending, we’re going to have to put up with warped doors.  Only problem I can see here is the colour being dark red may fade, and then look dreadful when the new doors are in place.  Hope not!

I also raised my concern about the number of nail/screw heads popping out all over the property.  I was told this is normal and to be expected, and probably wont settle down until about a full year.  Joy.

I had a decent chat with all the team at the house about the problems we’ve had, about the site, about what they’re doing and I found out a few interesting bits and pieces concerning water and air tightness, thermal imaging and other testing that is carried out periodically on the Oxley Woods development, apparently our neighbours house had the full monty done to it.  I couldn’t help but quip they should have done ours instead, could have saved a lot of hassle and heartache.

Anyway, before I start rambling and waffling, I got a decent amount of insight from the team today, and I should be getting some more soon.  I’m keen to learn and understand as much as possible about how these houses are put and held together, the technology and the testing involved, as it’s a subject I’m interested in anyway, and even more so since I live in one of the properties.  Credit where it’s due, my impression of John from Wood Newton has completely turned around now I’ve actually had chance to discuss the matter with him, while there was a certain amount of people protecting their position at the meeting, it was generally open and well mannered.

Eco Hat madness?

October 29, 2008

It seems our Eco Hat has gone mad.  The day before Nuaire came to get the hot water element working, the fans all seemed to go up to full boost of their own accord.

They fitted a data logger at the time, which is just as well, because several times in the last week the same thing has happened, the only cure is to switch the whole system off and reboot it, which causes quite a dramatic spin up and down of the fans!

It’s annoying, as when they’re going fast, the vibration can be felt through the house, and the fan noise, although quite isolated to the “service area” (read bathroom) can be heard throughout the home, especially if they go insane during the evening.

Apparently we’re also missing some cladding inside the eco-hat, which was supposed to be put their by Wood Newton, to improve insulation and also stop moisture building up between the hat and the house.  No news on when that will be completed.

The problem was phoned in a few days ago, and so far, we’ve not had any indication as to when Nuiare will be back on site, I hope it’s sooner rather than later as the intermittent problem seems to be happening with increasing regularity.

On the plus side, the new digital readout from the eco hat is great, we knew this morning that it was zero degrees outside, but a bearable 15 inside, with no central heating being used whatsoever.