When is a genuine gesture of goodwill, not all it seems?
When the management at Taylor Wimpey get involved, or so the case would appear to be.
In the early days of our ongoing problems with leaks, damage, unfinished items, and all the rest, our site manager here at Oxley Woods made a generous and, I believe, genuine offer to cover our fuel bills, as I believe has been mentioned on here before.
Well, after being turfed out of our house in the build up to Christmas 2009, having all doors and windows replaced, and other (but not all) remedial work completed, it felt in the spring of 2010 that we were coming to an end of our horrible time here at Oxley Woods, and were close to being able to just enjoy our family home.
We felt that it was a good point to draw a line under an apparently perpetual agreement and finish the reimbursements for domestic bills, much of which was consumed while were out of the building.
In April 2010 Taylor Wimpey agreed to this, and assured us we would receive our money.
Here we are, a few days shy of September 2010, and we still don’t have the money we were promised.
There’s been all the usual stalling tactics played out by Wimpey, until it seems they’ve revealed their hand, and their attitude towards honesty, openness, and customer care.
They want me to sign a confidentiality agreement BEFORE they will reimburse us with the money promised over four months ago!
The fact we’ve been waiting so long, so therefore have had months to complain to our friends, neighbours and families about the situation, appears to have passed them by. Plus, this shows, once again, how they like to shift goalposts and delay doing just about anything for as long as possible.
Perhaps they’ve been pre-occupied trying to abandon the original Oxley Woods plans in favour of continuing with more conventional housing, and they’ve forgotten about us who are already here. those who’ve money they’ve already taken, those who they owe money. I somehow doubt it, I think they just don’t like paying up, even when they’ve agreed to do so months previously.
Felt to me like a disgusting attempt to buy silence, and clearly, one not working.
