Oxley Woods Living

Life in an Oxley Woods eco house

 
 

Posts Tagged ‘eco hat’

 

Our ecohat stinks!

May 5, 2009

And by that, I mean quite literally stinks!

Yesterday and today are the first time for a while we’ve felt cold enough to have the windows and doors all closed up for any considerable length of time, the result of which has been rather unpleasant.

A short while ago we left the house empty for a day, came back, and there was a strange, unpleasant smell about the place. I gave the cat a grilling and she denied any wrongdoing, and after leaving doors and windows open it seemed to pass. The smell was only really obvious in the halls and landings, the other rooms were all closed off, which made me think it was either something unpleasant the cat had left somewhere, or that some smells had made their way in from outside, perhaps something to do with building work, and become “trapped” in the house.

Anyway, this morning we awoke to a horrible, horrible smell through the house, again most obvious in the halls and landings. After much sniffing and wondering around the house like a badly trained tracker dog, it turns out the foul smell is being vented into the house care of our less than impressive Nuiare ecohat. The vent is on the upper landing, and blows in the direction of the stair well, which would explain why we’ve smelt this in the halls and landings, especially when doors are closed.

Checking the warranty to make sure we hadn’t missed anything, the only serviceable part, the filter, should only need replacing after “three to five years” and a red light should flash to tell us when this is due. Well, we’ve been here since July 2008 (just over seven months) and the little red light isn’t flashing.

We put in a call and left a message with the George Wimpey site managers this morning and pulled the plug on our ecohat completely. So far nothing has come back from Wimpey, so I may have to try again soon. May have to call Nuiare direct, as the builders seem to either have completely forgotten about us and our outstanding issues, many they themselves caused, or they’re avoiding us. Either way, we’re not best pleased.

The truth is out there…

November 10, 2008

Although I’m not entirely sure where “there” is, but it’s nice to know we’re not alone in our situation, or at least some of it.

What the events of last week say about modern culture in the UK I have no idea, but I had a knock at the door from someone who lives just down the road, who had been online and happened to stumble across this blog.  Bringing a message of solidarity and understanding no less.  Who says neighbours don’t talk to each other anymore.  They just need to find each other online first?!

Anyway, it turns out that we’re not alone, but contrary to the information we were given at the supposedly open and honest meeting earlier in the week, it would seem to be that it’s far from just us and one other who’ve experienced the effects of rain water on the inside of their Oxley Woods eco house.  Either the management are extremely forgetful, or less honest than it at first appeared.

Anyway, I had good long chat with our neighbour, comparing notes and problems, and it WAS nice to learn that we’re not alone in suffering at the hands of Wimpey and Wood Newton.  Things could be taken further on that front, as we now know that it’s not just a couple of us who’ve experienced issues with the building and some of their eco-friendly features, and it would be very interesting to know how widespread the situation is, as Wimpey et al clearly are in no mood to share that with us themselves, and who can blame them?!

As an aside, work was due to start towards the end of the week or start of this week on the front of the property.  Friday I had one of the Wood Newton team bring over a side elevation of our property for us to mark down the damaged Trespa panels on.  Unfortunately, despite having our plot number on it, the plans/elevation do NOT match our property?!  At the same time, we arranged for them to come around at 8:30 this morning to begin work.  They wanted 8:15 am, but that was just too early for us and the kids to be sorted.

About 9am this morning we get a knock, it’s raining, it’s been raining hard a lot lately, and they were waiting for head office to inform them if they could or could not apply the seal/tape/primer in the rain.  We said no problem, just keep us informed.  It’s now 14:30, we’ve not seen or heard anything since.  I guess they’re not coming back.

Positive meeting and a step in the right direction

November 5, 2008

I should work for the red tops with such pun mastery as this.

Anyway, today the meeting that never was, twice, finally took place.  Almost all were present and correct, representing the builders corner were the site manager, customer service manager from Taylor Wimpey, architect (but from Taylor Wimpey and NOT from Rogers Stirk Harbour + Partners) and the director from Wood Newton.  Representing the householders corner, me, my wife, and our baby (our elder child made his excuses, something about legal requirements and education?).

The meeting seemed pretty positive, John from Wood Newton and our site manager were pretty much leaders of the meeting, explaining to the customer service manager and architect what our problems had been in so far as rain water entering the property, and what measures had been taken to resolve the situation.  I also learned from early conversation that the tape used on the house isn’t in fact by Tyvek as previously informed, but a completely different material, I’m waiting on details, but apparently it’s an aluminium based product, due to be used in the construction of the 2012 velodrome.

While the Trespa was not removed and the work beneath checked, it was agreed that the leaking on that side of the house appears to be cured, it’s been raining on and off for several days and no sign of water, on that side of the house anyway.  We are going to be provided with a side elevation of the house to mark on which panels have been damaged etc, before they can be replaced.

The same work is now due to be carried out on the front and back elevations as soon as possible, probably starting next Monday, but possibly as early as the end of the week.  I’m guessing Monday.  At the same time, remedial work will be carried out on those panels that are out of line or poorly fitted, most notably surrounding the Juliet balcony.

I also asked those present to check out the water on the upper bedroom window, and that is confirmed as condensation (a huge relief).  Basically because that is the warmest room in the house, and it’s on a corner of two panes of glass, it’s very much a cold spot in the room, which does lead to condensation.  There’s loads of it though, so we’re going to have to do something more than a pot of salt do dehumidify that room over winter!

I asked as many questions as I thought I could get away with, apparently only us and one other property who are in a similar position so far as orientation and protection from the elements have experienced water ingress like this.  I was pushing the point not just for our sakes, but for other residents and potential residents, about how, if the house is “built to spec” is it getting wet inside.  To be honest, they didn’t really have an answer for that, could be settling and movement, but I couldn’t disagree that the materials and methods used to seal one side of the house certainly seem to be doing the trick.

While we had a house full I thought it a good time to mention the disconcertingly bendy step, and to state my belief that the flexible filler previously applied probably wasn’t up to the task of securing stairs.  Not surprisingly it was agreed it needed a proper fix.  Unfortunately this will require another hole to be cut in our walls so the workmen and get under the stair to sort it out.  As much as I have every faith that the repair of the wall will be spot on, it’s still painful to see your new home undergoing surgery.

Subcontractors sent by Nuaire arrived later in the day to work out why our eco-hat has been going crazy.  They rather unconvincingly (never once looking at the data logger) diagnosed some incorrect settings on the fan speeds causing the problem, and made the required adjustments.  It seems to be working, but it’s an intermittent fault so we’ll have to wait and see.

The dry liner and his boss also came around and looked at our previously mentioned bulging wall, and have had another go at skimming and filling to smooth everything over.  Until it’s painted over (which wont be until the work on the leaks is complete) it just looks a mess, but here’s hoping it’ll do the job.  I asked if there was any way to cut the bulge back, rather than fill out around it, and was informed in no uncertain terms this cant be done due to the nature of the build.

There’s also an update on our warping fridge and freezer doors, Symphony (the manufacturers) are going to come and take a look, and have to work out what’s going wrong.  This is a common fault, and even doors that have been replaced on other properties on site are bending again.  So until they work out how to stop the bending, we’re going to have to put up with warped doors.  Only problem I can see here is the colour being dark red may fade, and then look dreadful when the new doors are in place.  Hope not!

I also raised my concern about the number of nail/screw heads popping out all over the property.  I was told this is normal and to be expected, and probably wont settle down until about a full year.  Joy.

I had a decent chat with all the team at the house about the problems we’ve had, about the site, about what they’re doing and I found out a few interesting bits and pieces concerning water and air tightness, thermal imaging and other testing that is carried out periodically on the Oxley Woods development, apparently our neighbours house had the full monty done to it.  I couldn’t help but quip they should have done ours instead, could have saved a lot of hassle and heartache.

Anyway, before I start rambling and waffling, I got a decent amount of insight from the team today, and I should be getting some more soon.  I’m keen to learn and understand as much as possible about how these houses are put and held together, the technology and the testing involved, as it’s a subject I’m interested in anyway, and even more so since I live in one of the properties.  Credit where it’s due, my impression of John from Wood Newton has completely turned around now I’ve actually had chance to discuss the matter with him, while there was a certain amount of people protecting their position at the meeting, it was generally open and well mannered.

Big meeting scheduled tomorrow

November 4, 2008

So it seems things are being taken ever more seriously by those involved in the design and construction of our Oxley Woods eco house, and finally the meetings that never happened are due, again, to happen tomorrow.

Confirmed today, just to be sure, tomorrow we can expect to be visited by management and staff from Taylor Wimpey, Wood Newton, and Rogers Stirk Harbour + Partners, due at around 10:30am to discuss the situation with the property.

We’re not sure exactly what discussions will be going on between them, and then between them and us, or even how many of them will want to talk to us, following the previous no show and no wait, but I personally would love to talk to them all about what the state of play is.

I’m not entirely sure what can come of this meeting, as it stands we’ve had one side of the house completely stripped, patched, taped, sealed and refinished externally, with two more due to be worked on. First impressions of this meeting were that it would be Wimpey management making sure they were happy with the solution to the rain penetration put forward (and into action) by Wood Newton. God knows what will happen if they’re not?!

As mentioned in our big post on this before, one of our concerns is that our seriously leaky eco house is, according to the people on site, built to spec. Therefore it would appear to be not a faulty house build, but an inadequate house design and/or build. Which is why I feel getting all the team together is an important thing to do, not only for our sake, but for current and future residents elsewhere on the Oxley Woods development.

I’m concerned slightly by the fact that when researching the Tyvek tape that appears to be the only thing between us and rain water running into the home is tape that appears to only have a ten year guaranteed. What then?!

As an aside, Nuaire are also due to check out our temperamental eco hat. The dry liner person didn’t appear to day either, maybe he’ll be around tomorrow too? Could be a busy day in terms of the future of our home.

Anyway, fingers crossed for tomorrow, I think we have to ask some serious questions, should the opportunity arise, so we know exactly where we stand with our sub-standard house, and where we go from here.

Creases and pops in the walls

November 4, 2008

Due the way the houses at Oxley Woods are built, it seems there are a few “features” that are par for the course. These include creases in the walls, and nail/screw head “pops” coming through the paint work, on walls and also woodwork.

When we moved in, some of the heads were pretty severe and obvious, especially around the skylight on the top floor, by far the hottest part of the house during the so called summer months. We didn’t appreciate this was an issue, but our site manager (who really has been very patient and helpful, even when it seems the house and his workforce are going against him!) called for these to be skimmed and painted over, the results were fantastic, pops gone, and they haven’t come back.

Reading more into this (internet forums, so the accuracy in unclear) it seems we should not have any nail/screw heads popping or blowing at all, which is not good news, as the house has several of these in numerous rooms. Apparently we shouldn’t expect cracks from settling to be there when we take possession either, but there were plenty?

The “creases” in the wall are apparently a side effect of the way the walls are (not) plastered. To save time, cost, money and improve eco credentials (so we’re told) the walls are not fully plastered or dry lined. The boards are applied, and then the gaps and screws are feathered over lightly, which does mean there is a slight “bulge” at the join (could this also explain the “popping”?).

Anyway, for the most part this doesn’t show, but our large corner window in the kitchen floods light onto the wall beside it, and this has probably the largest bulge/crease/fold in the property. Once again, our reassuringly fastidious site manager was unhappy that this should look that way (we were too preoccupied with leaks and such to worry about cosmetics at the time) and he requested the skimmer, who is amazing to watch and has done some fantastic work elsewhere in the house, try to fill out the area to smooth things down, to them be cut back and painted by the painter.

This was delayed due to the hole cut in the facing wall to try and find the source of rain water entering the downstairs living area, not point making two trips, but when the work was carried out, unfortunately, despite a couple of goes, it looks probably worse than ever.

Today though comes the news that, with any luck, a dry lining expert will be around to voice his opinion on possible solutions. This will no doubt involve the wall being worked on and a lot of disruption again (this is our kitchen/dining area remember), but the untidy join is extremely irritating, especially when the sun casts shadows on the wall due to the bumpiness! Fingers crossed we get a resolution on this soon.