Today I have received an email from Wimpey customer service. It looks like they’ve done some extra legwork and had it confirmed the report will be with Wood Newton on Monday via email, and a few days later by post.

That’s great news, and it looks like the “14 days” that appeared on Tuesday via Wood Newton wasn’t correct after all.

Hopefully soon we’ll be able to sit down and go through all the facts with Wood Newton and Wimpey, and get a time schedule of works arranged.

Fingers crossed.

They “fix” it, it leaks again, they “fix” it, it leaks again… They fixed it in November 2008, it didn’t leak again (that we noticed) until May 2009… This is why we didn’t go with ITV, because we do feel they have been trying to fix things. They’ve just been incapable up to this point!

With your second point I completely agree, we’ve been talking a lot with Nigel and always said we’d rather work with them, wait, and get the job done properly. This is one reason why all the bodges and temporary “fixes” we have endured are so upsetting.

It does feel like this SHOULD be the end of the saga, assuming we’re not put off indefinitely (being a doom monger there I know).

I would also hope the testing and lessons learned from our property will help all residents, present and future. However, I’ve seen that leaks have been “fixed” on some properties using what was described to us in a letter as “purely cosmetic” methods, along with the dreaded mastik. Even AFTER the testing was carried out on our property. It’s confusing at best.

Nigel, it has to be said, really is a saving grace in all these problems. He doesn’t have enough power in my opinion, because he’s been the most supportive and helpful person we’ve met, along with Wes, who isn’t here so much now it seems. I would happily employ either Nigel or Wes as a site manager if we ever got to carry out our self build dream, they seem to take pride in their job and know what they’re talking about on a wide range of building issues.