Thought for a while about the “headline” for this post, then went back to the original. Because that is EXACTLY what I’m feeling right now.
To cut an increasingly long story short, Wood Newton and George Wimpey plan to solve our issues by replacing all windows and doors. A VERY big job. But we all hope (and it can only be hope, not believe, not feel sure) this will be the end to the water ingress we’ve been suffering for over a year.
We, understandably, want some clarification before such huge work is undertaken on our “new” eco house. We have asked several questions, and raised several issues, which we, quite fairly, wanted clarified before work starts. You may say we have no right to ask why certain things have been done to our property, why certain things will be done to our property, and why certain parts of a report we received from John Green of Wood Newton made no sense to us, or the George Wimpey site manager, whatsoever. But we feel we do have a right to know.
Today, only a week after submitting a list of bullet pointed issues and questions (so to be fair, in very good time by George Wimpey and Wood Newton standards) we have received a reply. Of sorts. And it is that which has us reeling.
For a start, the vast majority of points and questions have, perhaps unsurprisingly, been completely ignored.
Secondly, it adds to the confusion we’re feeling by somewhat contradicting the earlier report it is a response to.
PLUS, it states that the work Wood Newton and George Wimpey carried out in July and August of 2008 following our initial water ingress problems was PURELY COSMETIC and not at all related to water ingress. Which means they did NOTHING about our water ingress on a number of windows (only unsuccessfully dealing with one window and one door by applying Tyvek) before stripping cladding and applying resistit tape as banding around our Windows a full three months (and more) after we initially had problems. While at the same time cosmetically wrecking our windows as they carried out needless, stressful, and untidy “cosmetic work” several times over on the remainder of our windows, telling US this was in an attempt to solve the water ingress. Which takes us back to the heading really…
WTF?! Seriously George Wimpey and Wood Newton, WTF have you been doing to us and our property?!