Comments on: Tired of being lied to, and the same old same old… http://oxleywoodsliving.co.uk/decor-and-diy/tired-of-being-lied-to-and-the-same-old-same-old Life in an Oxley Woods eco house Thu, 12 Jan 2012 11:23:21 +0000 hourly 1 http://wordpress.org/?v=3.3.2 By: Oxley Woods, where next week means what? | Oxley Woods Living http://oxleywoodsliving.co.uk/decor-and-diy/tired-of-being-lied-to-and-the-same-old-same-old/comment-page-1#comment-552 Oxley Woods, where next week means what? | Oxley Woods Living Fri, 25 Sep 2009 08:35:11 +0000 http://oxleywoodsliving.co.uk/general/tired-of-being-lied-to-and-the-same-old-same-old#comment-552 [...] we seen or heard anything of Peter or the painters? Other than when Peter popped by the blog to effectively accuse myself, my wife and mother of being liars on an earlier post? No. Not a [...] [...] we seen or heard anything of Peter or the painters? Other than when Peter popped by the blog to effectively accuse myself, my wife and mother of being liars on an earlier post? No. Not a [...]

]]> By: The incredible moving goalposts | Oxley Woods Living http://oxleywoodsliving.co.uk/decor-and-diy/tired-of-being-lied-to-and-the-same-old-same-old/comment-page-1#comment-545 The incredible moving goalposts | Oxley Woods Living Tue, 22 Sep 2009 20:11:41 +0000 http://oxleywoodsliving.co.uk/general/tired-of-being-lied-to-and-the-same-old-same-old#comment-545 [...] a date in August. Then a date in September. Then another date in September. As highlighted in a previous post, we simply have not been being told the whole picture, or even the whole truth. It’s a [...] [...] a date in August. Then a date in September. Then another date in September. As highlighted in a previous post, we simply have not been being told the whole picture, or even the whole truth. It’s a [...]

]]> By: Paul http://oxleywoodsliving.co.uk/decor-and-diy/tired-of-being-lied-to-and-the-same-old-same-old/comment-page-1#comment-542 Paul Mon, 21 Sep 2009 18:29:14 +0000 http://oxleywoodsliving.co.uk/general/tired-of-being-lied-to-and-the-same-old-same-old#comment-542 You did ask if it was convenient, that is not something I'm disputing. But you did not ask that until after you'd already used your ill chosen opening lines. It was a bad turn of phrase, a slip maybe, but given the horrible situation your company (Wood Newton) and George Wimpey have put and left us in, it's the kind of thing that really cuts to the core and winds customers up. I may be flippant and even jovial about the situation at times, but that's because we're in this situation, and we're the ones who've paid a great deal of money and are struggling to get any level of satisfaction. It doesn't give representatives of Wood Newton and Wimpey, the people who've put us in this situation, the right to be so flippant. It's a serious situation, and we expect you to treat it as such. If you hadn't have said it, you wouldn't have upset us so much, and I wouldn't have come on here the next morning to relieve my frustration. Which, incidentally, you're compounding by making false counter claims in public. You've come on here, stating an incorrect date and time and claiming you didn't say something that several people heard you say. I'm sorry, but what were you hoping to achieve by this? As for "being helpful" that's another bad choice of phrase if you ask me. "Being helpful" is fixing something you don't have to, giving a stranger a lift, jump starting someone's car. Not turning up to carry out work that was due to be completed several weeks earlier asking if you can do it that very same afternoon. That what I call poor customer service and neglect, not "being helpful". You did ask if it was convenient, that is not something I’m disputing. But you did not ask that until after you’d already used your ill chosen opening lines.

It was a bad turn of phrase, a slip maybe, but given the horrible situation your company (Wood Newton) and George Wimpey have put and left us in, it’s the kind of thing that really cuts to the core and winds customers up.

I may be flippant and even jovial about the situation at times, but that’s because we’re in this situation, and we’re the ones who’ve paid a great deal of money and are struggling to get any level of satisfaction. It doesn’t give representatives of Wood Newton and Wimpey, the people who’ve put us in this situation, the right to be so flippant. It’s a serious situation, and we expect you to treat it as such.

If you hadn’t have said it, you wouldn’t have upset us so much, and I wouldn’t have come on here the next morning to relieve my frustration. Which, incidentally, you’re compounding by making false counter claims in public.

You’ve come on here, stating an incorrect date and time and claiming you didn’t say something that several people heard you say. I’m sorry, but what were you hoping to achieve by this?

As for “being helpful” that’s another bad choice of phrase if you ask me. “Being helpful” is fixing something you don’t have to, giving a stranger a lift, jump starting someone’s car. Not turning up to carry out work that was due to be completed several weeks earlier asking if you can do it that very same afternoon. That what I call poor customer service and neglect, not “being helpful”.

]]> By: pete http://oxleywoodsliving.co.uk/decor-and-diy/tired-of-being-lied-to-and-the-same-old-same-old/comment-page-1#comment-541 pete Mon, 21 Sep 2009 18:14:40 +0000 http://oxleywoodsliving.co.uk/general/tired-of-being-lied-to-and-the-same-old-same-old#comment-541 sorry but i did use the words "is it convenient" and I was only trying to be helpful and yes the date may be incorrect but it was before 12pm , please do not call me a liar , the fact that it was not convenient was not a problem, sorry but i did use the words “is it convenient” and I was only trying to be helpful and yes the date may be incorrect but it was before 12pm , please do not call me a liar , the fact that it was not convenient was not a problem,

]]> By: Paul http://oxleywoodsliving.co.uk/decor-and-diy/tired-of-being-lied-to-and-the-same-old-same-old/comment-page-1#comment-540 Paul Mon, 21 Sep 2009 17:56:22 +0000 http://oxleywoodsliving.co.uk/general/tired-of-being-lied-to-and-the-same-old-same-old#comment-540 Shami, we had ITV researchers chasing US last year, but we felt that it would be unfair as we didn't want to blight the development and we also believed that George Wimpey / Taylor Wimpey / Wood Newton and co. were really doing all they could, it just wasn't working out. I have been very busy lately so not able to update this blog as much as I wanted to, or get the forum going, but more will come to light one way or another in time I'm sure. Shami, we had ITV researchers chasing US last year, but we felt that it would be unfair as we didn’t want to blight the development and we also believed that George Wimpey / Taylor Wimpey / Wood Newton and co. were really doing all they could, it just wasn’t working out.

I have been very busy lately so not able to update this blog as much as I wanted to, or get the forum going, but more will come to light one way or another in time I’m sure.

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