Well, after our windows once again sprung a leak, I have to compliment the Wood Newton and Taylor Wimpey on one thing (beyond their impeccable ability to talk nonsense and wind people up).
When we reported the issue, the team on site here at Oxley Park arrived quickly, and came up with a proposal to fix the problem, and ensure it doesn’t happen on any of the windows. Before lunch we knew what they thought was causing the issue, and how they planned to (neatly) resolve it.
It does sound as though these NEW windows have another design flaw. It seems that once they’ve been weathered they can shrink and move a little (they’re wood, after all), and as a result rain water can penetrate and make its way through the “mullion”/joint, and into the property. Despite this apparent lake of water tightness and weatherproofing, it is still claimed this latest window design is “excellent”.
We’ve been having windows “fixed” for nearly two years, so I hope my lack of faith in ANY fix working is understanding. Especially when we’ve been out of our home, had the windows replaced with a fantastic new design, only to find that leaks too.
So hats off to a quick response, lets hope we get a proper, permanent, fix.
